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English/German
ISBN 978-3-940574-38-1,
third edition, 2010,
439 pages,
paperback
€29,80

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“More than manners” is certainly a good tool to learn in a few hours what we will only understand in a few years of practical experience.
...
Books like “More than manners” can be a useful guide in our path to international success."
Stefano C., industrial consultant, from Italy

"I read this book to help me land a job with a German company. ... This book is a good confidence builder. ... I recommend it."
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Introductions:
Who introduces whom?

- chapter excerpt -

When it comes to making introductions in Germany, there is a noteworthy difference between how it is done in private life and how it should be done professionally. Within an organization, the individual of higher rank is responsible for introducing anyone who is new to the group. For example, a trainee would be introduced to his or her new colleagues by his supervisor or his mentor. A new professional employee would be introduced by his or her manager.

Note, however, that rank refers to an individual's professional position in the corporate hierarchy, and not his or her seniority at a company. For example, in Germany, an older office assistant would have less rank than a young manager. ...

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This new learning software with extensive text excerpts from the successful business etiquette book.

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