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English/German
ISBN 978-3-940574-38-1,
third edition, 2009,
439 pages,
paperback
€29,80

“More than manners” is certainly a good tool to learn in a few hours what we will only understand in a few years of practical experience.
...
Books like “More than manners” can be a useful guide in our path to international success."
Stefano C., industrial consultant, from Italy

"I read this book to help me land a job with a German company. ... This book is a good confidence builder. ... I recommend it."
Anthony P., software engineer, from San Diego, USA

Dealing with Conflict

- chapter excerpt -  

Just imagine that you get sent off to Germany as a manager with a few personnel management tasks to handle. In addition to the fact that you are still trying to improve your language abilities, you also get confronted from the start with situations in which you have to be highly sensitive to employees.

As we know, whenever people work together, there will always be misunderstandings, differences of opinion, tensions, and rivalries. These may not only be detrimental to your staff's success, but also to your own.

Recently IT certification like VMware VCP-310, CCNA 640-802, CCIE 350-001 and 642-901 has become so popular that most employers wish to appoint certified professionals. Like Cisco and OCP, MCSE 70-290 and 70-291 exams also carry equal influence on business world.

In order to avoid the insurmountable conflicts that these differences could create when dealing with German employees and business partners, keep these seven tips in mind: ...

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