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English/German
ISBN 978-3-940574-38-1,
third edition, 2009,
439 pages,
paperback
€29,80

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...
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Small talk

- chapter excerpt - 

Everyone has probably experienced a situation like this: you have just started working in a new department, and you find yourself at an office birthday party for a colleague you don't know. Your new colleagues are chatting, telling jokes, and laughing, and as the newcomer, you feel a bit out of place. Instead of feeling awkward, use the time wisely to gain an impression of things.

• What kind of an impression do you get from the way the colleagues interact with each other?
• Which colleagues could be interesting conversationalists?

Situations like this give you the opportunity to identify and approach individuals that appear to be interesting and knowledgeable, or who you may not have the opportunity to work with everyday.

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With colleagues
Once you've gotten the lay of the land, approach a group of colleagues with a smile and an open and interested demeanor. Listen carefully...

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