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English/German
ISBN 978-3-940574-38-1,
third edition, 2009,
439 pages,
paperback
€29,80

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Telephoning in Germany

- chapter excerpt - 

In Germany, it is generally customary to state your name when you answer the phone. In accordance with corporate identity trends, the customary way to answer a phone at a German company is to state the name of the company, the name of the person answering the phone, and a greeting.

For example: "Baugesellschaft Luftschloss, Müller, Guten Tag" ("Luftschloss Construction, Müller, Good Day").

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The name of the department may ...

Extra: spelling list for the phone>>>

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Keywords: Telephoning, sucessful with german clients, german business protocol , german business practices versus american , german business practices , german business etiquette and manners , german business culture characteristics , german business culture , german business correspondence etiquette , business etiquette in Germany , business communication germany etiquette

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