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View English chapters:

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English/German
ISBN 978-3-940574-38-1,
third edition, 2010,
439 pages,
paperback
€29,80

Order options:

• amazon.de (if you are in Germany) or
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“More than manners” is certainly a good tool to learn in a few hours what we will only understand in a few years of practical experience.
...
Books like “More than manners” can be a useful guide in our path to international success."
Stefano C., industrial consultant, from Italy

"I read this book to help me land a job with a German company. ... This book is a good confidence builder. ... I recommend it."
Anthony P., software engineer, from San Diego, USA

Pecking order:
Who shakes whose hand?

- chapter excerpt -

In Germany, shaking hands is a common custom. However, who initiates a handshake can be more perplexing than you might expect. In deciding whether or not to initiate a handshake when introducing yourself, keep the following tips in mind:

• The colleague higher up the corporate hierarchy always has the "handshake initiative", or the right to offer his or her hand first.
• If you approach a group of people, you should always extend your hand and introduce yourself.
• To show respect, always extend your hand to older individuals first.

However, the hierarchy rule mentioned above does not just apply ...

You will find the entire article in our book.
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